What guarantees can I get?
Everyone who shops on WonderfulMakeup receives the following guarantees:
- 1
Full Refund
if you don’t receive your orderYou will get a full refund if your order does not arrive within the delivery time promised by us.
- 2
Refund or Keep
items not as describedYou can get a full refund if your item is significantly different from the description
or You can choose a partial refund and keep the product.
We can also offer additional guarantees for their products:
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1Longer Protection
+15 daysYou get 15 extra days to make a refund request after your order has been completed.
-
2Returns Extra
Faultless GoodsYou can return any product you have bought, even those in perfect condition.us or the buyer pays the return shipping costs.
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3Guaranteed Genuine
3x Money BackIf your purchase is found to be counterfeit, you can get up to two times the total amount you paid for it (shipping costs excluded).
How does Buyer Protection work?
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1Contact us
If your order hasn't arrived within the promised time, or isn't as described - contact us.
We are happy to quickly resolve any issues.
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2Open Dispute to Make a Refund
If you were unable to resolve the problem with us, you can submit a refund request by clicking Refund Policy.
Here, you can formally discuss solutions with us.
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3Escalate Dispute to Manager
If you are not satisfied with us’s solutions, you can Escalate Dispute to our manager.
Manager will help you to resolve the problem
What are other buyers saying?
I got to know about WonderfulMakeup in a fashion blog. I found many nice things and I am amazed with the variety! My first purchase was 2 single brush...
My name is Julie. I received so many compliments on my work that I started to offer fondant cake toppers and other supplies for kids' parties...
WonderfulMakeup contains ALOT of different makeup stuff. It's my first time buying online ever, and it was a big order, containing 19 dresses...
WonderfulMakeup has been very good and nice ever since I started to order for my mini importing business, one thing I make sure I do is I buy from shops...